Account
- What does the credit limit on my account mean?
- How do I delete my account from The Realest's platform?
- How do I remove a payment method from my account?
- I'm having issues verifying my identity or payments. How do I fix that?
- How do I create an account on The Realest?
- How do I increase my credit limit?
Auctions & Buy-Now
Shipping & Tracking Information
- What is The Realest's return policy?
- How can I track my item?
- Are there any shipping restrictions?
- What are the expected delivery dates for buyers?
- How can I change my shipping details?
- What are the shipping rates for buyers?
Payments
Resales
- What is a "resale" and how does it work?
- Why do some items not have the "Make Offer" or "Instant Buy" button?
- What do I get charged in a resale?
- How do I change my item's minimum threshold for resale offers?
- How do I pack my item back to The Realest after accepting a resale offer?
- How do I receive my payment once I have resold an item?
Authentication Process
- How do I know the items from The Realest are authentic?
- What do the gold and silver authentication holograms mean?
- How do I verify the authentication of my item?
- After I receive my item, what if I have a question or concern about its authenticity?
- How do I link my item to an account with The Realest?
- Can I sell and/or authenticate my own items through The Realest?